eCraftJapan, Inc.
Research on Technology, Management, and Service Systems
In collaboration with specialists across diverse domains, we promote interdisciplinary research examining current conditions, future perspectives, required educational and training programs, and the research foundations that support them.
Research & Surveys
We conduct surveys and analytical studies on the current state and future prospects of healthcare, elder care, health, and broader service industries.
Selected Research Projects
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Report to the Ministry of Economy, Trade and Industry (METI), Japan:
A Survey of U.S. University Education in Service Innovation (2005) -
University project:
Human Resource Development for Enhancing Healthcare Services (2009) -
Industry organization project:
Healthcare and Elder-Care Services in Smart Cities (2018) -
Corporate research project:
Senior Housing Conditions in Europe (Sweden, France, Germany) (2005)
Educational Material Development
We develop educational materials to foster human resources in requested fields within healthcare, elder care, health services, and the broader service sector.
Examples of Educational Materials
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University-level course materials: Service Value Creation (2011–2016)
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University-level course materials: Knowledge Management in Healthcare Services – Domestic and International Trends (2011– )
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Executive education program materials: Service Innovation (2010–2017)
Lecturer & Speaker Dispatch
We provide lecturers and speakers for university courses and public or private sector lectures related to service innovation in healthcare, elder care, and health systems.
Examples
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University lecture: Service Value Creation
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University lecture: Service Science
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Municipal lecture: Hospitality and Regional Revitalization
Research Reports
Our research activities—forming the foundation of surveys, educational material development, and lectures—are conducted in collaboration with domestic and international institutions and research networks, building upon accumulated achievements to date.
Healthcare, elder care, and health services are domains that relate to every individual throughout the human life cycle.
As SDGs initiatives are promoted both domestically and internationally, and across public and private sectors, knowledge of service innovation grounded in social sustainability has become increasingly essential in these fields.
Such knowledge requires a perspective that connects human well-being with facilities, local communities, and urban development.
Based on the following research track record, we continue to advance future-oriented research activities.
Research Track Record
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Research on Service Innovation (since 2004)
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Research and activities on Social Sustainability (since 2015)
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Research on Smart Cities, Tourism, and Infrastructure (since 2016)
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Cultural and academic exchange activities with Europe, particularly the Adriatic coastal region (since 2015)
We actively seek collaborative research opportunities, joint publications, and co-designed field studies related to aging societies, sustainable service ecosystems, and digital transformation in care systems.